Questions.
The fastest way to reach us is email. We read everything and reply within two business days.
Shipping
When does my order roast and ship?
Your coffee roasts after you order and ships within 48 hours, on purpose. Fresh coffee needs 3–5 days to de-gas before it brews evenly, so it rests in transit and arrives in its peak window, roast date printed on the bag.
How much is shipping?
Orders over $40 ship free, and subscriptions always do. Under that, you'll see the exact rate at checkout. No surprises.
Where do you ship?
Across the United States, from Fountain Valley, California. Outside the US? Email us and we'll tell you honestly what's possible.
Coffee
Which grind should I choose?
Whole bean if you own a grinder: it keeps best. Otherwise match your brewer: Filter for pour-over and drip, Espresso for machines, Turkish for the cezve.
Should I rest coffee after the roast date?
A few days, yes, though ours does most of its resting in transit. Fresh coffee needs 3–5 days to de-gas before it brews evenly; from there it's at its best through about six weeks.
How long does a bag keep?
Sealed, out of the light, at room temperature: about six weeks at its best. Skip the fridge; condensation trades freshness for nothing.
Subscriptions
How often will my coffee arrive?
Every week, 2 weeks, or 4. You choose, and you can change it anytime.
How fresh is it?
Roasted to order in small batches and shipped within days of roasting.
Can I change my coffee or grind?
Yes. Swap origin, size, or grind before each shipment.
Can I pause or cancel?
Anytime, with no fees. Skip a delivery or cancel from your account.
When am I charged?
Each time an order ships, at your subscriber price (10% off).
Returns
What if something's wrong with my order?
Email us and we’ll make it right with a replacement or a refund, your call. We stand behind the coffee.
Wholesale
Do you supply cafés and businesses?
Yes: traceable green sourcing, recipe development, and consistent supply, priced transparently.
About
Who is behind Kahveji?
Kahveji is the roastery of Saki Products, a family-owned company founded in 2018 in Newport Beach, California. Saki builds brewing tools trusted in kitchens across nearly twenty countries, and Kahveji roasts the coffee that belongs in them.
Anything else
hello@kahvejiroastery.comThe fastest way to reach us is email. We read everything and reply within two business days.